Get in touch with us
We can help you identify your business goals and challenges and come up with a most efficient solution
We can help you identify your business goals and challenges and come up with a most efficient solution
Get 100+ practical ideas that will set you up for future growth
Request an audit
You can benefit from our digital audit if you need to…
Get a fresh perspective
Gain an unbiased point of view on your app or website to find issues that usually go unnoticed and hinder your growth
Improve business KPIs
Get ideas for enhancing customer lifetime value, average order size, and conversion with a better user experience
Attract investors
Improve your mobile app concept with new development ideas to impress potential investors and raise funding
During the audit, we will:
Identify barriers and inconveniences to the users of your mobile app or website
Provide practical solutions for identified problems
Propose ideas for further product development
“HeyInnovations pointed out the problems within the app's experience, came out with solutions to these problems, gave suggestions on how to make the experience even better, and developed a wonderful design concept.”
Ali Elhusseiny
UX Analyst at AMAN Holding
Read the full review
Save 480 hours and $15,000 with our digital product audit
An in-house audit by a UX researcher takes 3 months of full-time work on average. Outsourcing audit to our expert team leaves your employees more time to do their day-to-day job—and saves you money.
UX audit
by HeyInnovations
UX audit by an in-house UX researcher
Time for a project
3-5 weeks
12 weeks
Cost
$9,900
$26,000**
Refund if no tangible results
Design concept as a gift
**The average annual base pay for a UX researcher is $105,855, which is $8,800 monthly. Thus, the cost of three months of a UX researcher’s work is $26,000.
How we do digital audit
Every decision in our audit is backed by data and 10+ years of experience. This is reflected in our methodology which includes expert design audit, metrics analysis, custdev, CJM, competitive benchmarking, and—most importantly—developing ideas for UX/UI improvement.
Expert design audit
A review of your mobile app’s UX by experts who assess the key elements against established usability guidelines.
Example: The audit uncovered that the banner with the offer is hard to tap, which lowers the number of engaged users.
App metrics analysis
In-depth analysis of user sessions, product metrics, customer reviews, and help desk inquiries.
Example: Data analysis revealed that the “Installments” button in the side menu is the most popular and should be more accessible.
Customer journey mapping (CJM)
Identifying the key steps in the customer journey for user segments and analyzing how users interact with the mobile app or website.
Example: Customer development (custdev) and usability testing exposed barriers to purchase in the CJM.
Competitive benchmarking
Evaluation of competitive mobile apps or websites and comparing them with your app or website to highlight best practices.
Example: UX experts tested services for measuring space and revealed features that should be used in the project.
Visualized ideas for redesign
A list of redesign suggestions for enhancing UX/UI, illustrated with real visual examples.
Example: The redesigned home screen shows how improved UX can boost in-app transactions.
Product roadmap recommendations
Suggestions for further development of the mobile app or website based on audit findings.
Example: Audit experts noted opportunities to enhance product offerings and provided suggestions for improvement.
The team that knows digital design inside out
A team of design experts with 10+ years of experience and a track record of 450+ projects will work on your project. The team typically includes UX researchers, UX/UI designers, data analysts, a UX architect, an art director, and a project manager leading the project.
Request an audit
“On our first meeting, HeyInnovations took us on a virtual tour of their office, which was super enjoyable for us. This reflects how friendly they are.”
Ali Elhusseiny
UX Analyst at AMAN Holding
Read the full review
What you get and what you pay
Request an audit
90+ page report
A 90+ page report with suggestions on improving the app, a detailed customer journey map (CJM), and recommendations on data management and tracking
100+ expert tips
A file with 100+ expert comments highlighting barriers in the app and suggestions for their removal
2-hour video conference
A conference with our UX experts to dive deeper into the findings and answer your questions
Request an audit and get a free design concept
Digital audit
by HeyInnovations
3-5 weeks for a project
dedicated team
unbiased perspective
design concept as a gift
refund if no tangible results
$9,900
We guarantee a refund if our recommendations fail to improve your app metrics.
Request an audit
Your first step to a cutting-edge user experience
Start your journey here—fill in the form, and our expert will get in touch with you in 24 hours
Save 480 hours and $20,000 with our digital product audit
An in-house audit by a UX researcher takes 3 months of full-time work on average. Outsourcing audit to our expert team leaves your employees more time to do their day-to-day job—and saves you money.
UX audit
by HeyInnovations
UX audit by an in-house UX researcher
Time for a project
3-5 weeks
12 weeks
Cost
$6,900*
$26,000**
Refund if no tangible results
Design concept as a gift
*Special offer price.
**The average annual base pay for a UX researcher is $105,855, which is $8,800 monthly. Thus, the cost of three months of a UX researcher’s work is $26,000.
FAQ
Is this service only for e-commerce websites/apps?
No, it’s suitable for all types of businesses. We can tailor the audit to focus on different digital marketing KPIs, including filled-out lead forms, requests, newsletter sign-ups, trial sign-ups, click-through rate, etc.
Will this audit work for my small business?
Absolutely! It's easier to prevent mistakes in the UX early on. Plus, you'll receive recommendations for product development, making growth and scaling smoother for your SMB.
How can I be sure your recommendations will help me?
We offer a refund if our recommendations don't yield results. Feel free to schedule a call with our expert to discuss your goals and review our audit examples.
How long does the audit process take?
On average, a UX audit takes three to five weeks. We can kick off your project within a week.
Do you assist with implementing the suggested changes to the UX/UI?
Yes, we provide all kinds of design and development services. Once the audit is complete, you can discuss the next steps with your project manager.
Our case studies
All case studies
Featured blog posts and research
All blog posts
Let us show you how we work
Schedule a call below, and we will show you how we conduct our audits step-by-step.
George
Head of Business Development
Schedule a call
We can help you identify your business goals and challenges and come up with a most efficient solution
